AUSTRAC section 167 notices

AUSTRAC section 167 notices

Received an AUSTRAC
section 167 notice?

You must give AUSTRAC the information or documents it asks for by the deadline in the notice. Here’s what to do next, and how Personr helps you show you’re compliant.

What to do when you get a section 167 notice

Step 1: Read what it asks for

Step 1: Read what it asks for

The notice sets out what AUSTRAC wants, the deadline and how to send it. Since August 2026, AUSTRAC has been sending these notices to businesses it thinks provide designated services but haven’t enrolled, including real estate agents, accountants, lawyers and jewellers.

The notice sets out what AUSTRAC wants, the deadline and how to send it. Since August 2026, AUSTRAC has been sending these notices to businesses it thinks provide designated services but haven’t enrolled, including real estate agents, accountants, lawyers and jewellers.

Step 2: Don’t miss the deadline

Step 2: Don’t miss the deadline

Complying is mandatory, and deadlines can be short. Not complying is an offence and a civil penalty breach, and can lead to an infringement notice. If you’ll struggle to meet the deadline, contact the AUSTRAC officer named in the notice early.

Complying is mandatory, and deadlines can be short. Not complying is an offence and a civil penalty breach, and can lead to an infringement notice. If you’ll struggle to meet the deadline, contact the AUSTRAC officer named in the notice early.

Step 3: Get advice before you respond

Personr isn’t a law firm and can’t advise on your notice. Answer exactly what’s asked and never give false or misleading information. If some material is covered by legal professional privilege, you must lodge an LPP form within the notice period. Talk to a lawyer, or find an AML consultant in our directory.

Personr isn’t a law firm and can’t advise on your notice. Answer exactly what’s asked and never give false or misleading information. If some material is covered by legal professional privilege, you must lodge an LPP form within the notice period. Talk to a lawyer, or find an AML consultant in our directory.

Step 4: Get your records in order

Step 4: Get your records in order

A notice shifts you from saying you’re compliant to proving it. If you provide a designated service, enrol now, and make sure your AML/CTF program, risk assessment, staff training and customer checks are documented. Check our Tranche 2 guide.

A notice shifts you from saying you’re compliant to proving it. If you provide a designated service, enrol now, and make sure your AML/CTF program, risk assessment, staff training and customer checks are documented. Check our Tranche 2 guide.

How Personr helps you get compliant

When you need to implement an AML/CTF program

When you need to implement an AML/CTF program

Keep your AML/CTF program in Personr and use the platform’s tools to put it into practice, so the gaps behind a notice don’t come back.

Keep your AML/CTF program in Personr and use the platform’s tools to put it into practice, so the gaps behind a notice don’t come back.

When you need to verify your customers

When you need to verify your customers

Verify people with Know Your Customer (KYC) data in more than 50 countries, and businesses with Know Your Business (KYB) checks across 200+ jurisdictions.

Verify people with Know Your Customer (KYC) data in more than 50 countries, and businesses with Know Your Business (KYB) checks across 200+ jurisdictions.

When you need to provide customer due diligence

When you need to provide customer due diligence

Run standard and enhanced customer due diligence with ongoing monitoring, so you can assess risk at onboarding and respond when a customer’s circumstances change.

Run standard and enhanced customer due diligence with ongoing monitoring, so you can assess risk at onboarding and respond when a customer’s circumstances change.

When you have reporting obligations

When you have reporting obligations

Prepare and manage suspicious matter reports (SMRs) and threshold transaction reports (TTRs) in one place, with audit-ready records. Late and missing reports are behind most of AUSTRAC’s published infringement notices.

Prepare and manage suspicious matter reports (SMRs) and threshold transaction reports (TTRs) in one place, with audit-ready records. Late and missing reports are behind most of AUSTRAC’s published infringement notices.

AUSTRAC section 167 notice FAQs

What is an AUSTRAC section 167 notice?

Why did my business get one?

How long do I have to respond?

What happens if I don’t respond?

Can I refuse because the information might incriminate me?

Can Personr deal with the notice for me?

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2

Add your clients

Onboard new and existing clients through your own branded, self-serve flow.

3

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Our compliance experts help you set up your program, navigate local laws and get your team trained.

Get started in three steps

1

Create your free account

Sign up in minutes. No lock-in contracts.

2

Add your clients

Onboard new and existing clients through your own branded, self-serve flow.

3

Get set up with our team

Our compliance experts help you set up your program, navigate local laws and get your team trained.