Personr and ConnectID enabling privacy preserving identity verification for Australians
Personr and ConnectID ® are working together to streamline and strengthen identity
verification and reduce fraud risk for businesses across Australia.
Under AUSTRAC's Tranche 2 reforms, newly regulated industries, including accounting and
law firms, face significant challenges when onboarding clients.
Any business that offers a designated service is now required to verify the identity of the
client it is onboarding.
Personr co-founder Nick Ahrens said if identity verification is handled through archaic
systems or point solutions, it increases both fraud risk and customer drop-off.
"Personr automates over 95% of the AML process, streamlining identity verification, and
making onboarding faster for customers," Mr. Ahrens said."Through integrations like ConnectID, businesses can meet their AML obligations while
reducing friction in the customer journey," he said.
How the Integration Works
ConnectID enables businesses to verify their customers’ identities using an organisation
they already trust, like their bank, while only sharing the information that is required, and
nothing else.
This step added to a Personr verification flow allows businesses to verify customer
information against a reliable and independent source of data, in line with AUSTRAC
guidance on digital identity services for initial customer due diligence (CDD).
"As more organisations come under obligations to verify their customers’ identities, they're
looking for ways to achieve this without creating unnecessary friction or collecting more
personal information than they need. Together, Personr and ConnectID help streamline
identity verification in a way that is simple, privacy-preserving and built around customer
consent," said Rick Iversen, Head of ConnectID."For many businesses, Tranche 2 is an opportunity to rethink customer onboarding. Instead
of asking people to repeatedly upload identity documents, ConnectID lets customers verify
key information through a familiar, secure channel like their banking app, creating a faster
experience while supporting compliance under your AML program," he said.
The Personr x ConnectID integration is run through the Personr platform, enhancing the
client verification process.
Key Benefits
Using the ConnectID function through the Personr platform can help businesses:
Improve risk outcomes: Reduce risk and limit the impact of data breaches and
identity fraud by minimising the sensitive data you capture and store.Gain operational efficiencies: Cut down on manual verification steps and speed up
the process for your customers, reducing the likelihood of dropout.Access broad coverage: Let your customers choose how their data is shared from
a trusted range of identity providers, with ConnectID currently available to customers
of ANZ Plus, CommBank, NAB and Westpac.Increase Trust: Rely on an identity exchange accredited by the Australian
Government, meeting strict standards for privacy and security.
"You can store the record of the ConnectID verification in the Personr platform, allowing for
easy report generation when audit time comes around," Mr. Ahrens said.
After completing the customer identity verification check, if it indicates that you need to
complete enhanced customer due diligence, you can continue working in the Personr
platform and send questionnaires.
Adding ConnectID to Your KYC Flow
To access ConnectID via Personr, add it to your Know Your Customer flow.
Select "Flow Builder" in the Nav Bar.
Select "New Flow" and "Individual."
Once the new flow is open, click on the "+" sign.
Select "ConnectID."
Learn more:
ConnectID is a registered trade mark of ConnectID Pty Ltd ABN 80 648 970 101.
